- Research Area: Technology and Operations Management
- Industry: Fine chemicals
- Region: North America
The case describes a large and complex IT integration project, after the acquisition of one metals mining company by another. As part of the integration, 40,000 PCs, applications, and the network had to be consolidated into one system. The project lasted two years and involved 1,000 people across the organization.
Case A illustrates competent project risk management, including risk identification, assessment, and management. Case B illustrates the management of "residual risks", which may persist, despite thorough planning at the outset. This case prompts interesting discussion on the methods of project risk management, including their implementation and limitations.
Project Risk Management, Project Management, It Consolidation, Merger Integration Management
- 2014 Case Centre Best Selling Case in Production and Operations Management