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Selected Case

published: 15 Sep 2009, 16 Pages
  • Research Area: Decision Sciences
  • Industry: Turnaround in Transportation/ Railways
  • Region: Asia

Abstract:
The case describes the transformation of Indian Railways, the world's largest employer with over 1.4 million employees, from near-bankruptcy to a profitable and viable business. We follow Sudhir Kumar, Officer on Special Duty to the Minister of Railways, as he deals with the various constituencies in this highly successful turnaround of a government-run institution.

Pedagogical Objectives:
- Highlight the importance of managing stakeholders in a turnaround process - Delivering results in a highly political environment

Keywords:
Turnaround and Transformation in Corporations, Negotiating with Stakeholders, Managing Stakeholders in a Trunaround Situation, Financial Distress


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