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Case Studies by Jasjit Singh

16 case studies

published: 28 Aug 2017

  • Topic: Responsibility
  • Industry: Financial Services, Venture Capital, Private Equity
  • Region: Asia

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Abstract:
This case describes how an intrapreneur helped Credit Suisse launch a commercially viable impact investing business in Asia. It specifically details the investment strategy and process for a new impact fund aligning social impact objectives with commercial goals of the bank. It also presents two new investment opportunities needing evaluation.

Pedagogical Objectives:
This case is perfect for teaching about impact investing, sustainable investing or responsible finance. It can also be used more generally for topics related to social impact or base of the pyramid in emerging markets – for example, as part of a course on economic development, entrepreneurship, strategy, social entrepreneurship, private equity or venture capital.

Keywords:
Impact Investing, Social Impact, Sustainable Investing, Private Equity, Venture Capital, Sustainability, Base of the Pyramid, Emerging Market Strategy, Creating Shared Value, Responsible Investing, Economic Development, Social Entrepreneurship, Financial Inclusion, Intrapreneurship

Prizes won:
- Winner 2018 EFMD Case Writing Competition

published: 29 Mar 2011

  • Topic: Strategy
  • Industry: Healthcare
  • Region: Asia

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Abstract:
The (A) case describes how GE Healthcare developed an ECG device optimized for low-income mass markets in India. It also discusses the organizational changes GE made to better serve the Bottom of Pyramid (BOP) markets.

Pedagogical Objectives:
The (A) case is designed for teaching one or more of the following: 1. Strategic innovation (Blue Ocean Strategy) 2. Business models for bottom of pyramid (BOP) markets 3. MNC strategy in emerging markets

Keywords:
Strategic Innovation, Emerging Markets, Bottom of the Pyramid, Value Innovation, Blue Ocean Strategy, Multinational Strategy, Global Strategy, India, Hmi, Emerging Markets, Hmi, Business Science

Prizes won:
- Winner of Case Centre Awards 2014

Related:

published: 29 Mar 2011

  • Topic: Strategy
  • Industry: Healthcare
  • Region: Asia

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Abstract:
The (B) case discusses an ethical dilemma in selling compact ultrasound devices in BOP markets.

Pedagogical Objectives:
The (B) case can be used to discuss ethical dilemmas that may arise in targeting BOP markets.

Keywords:
Strategic Innovation, Emerging Markets, Bottom of the Pyramid, Value Innovation, Blue Ocean Strategy, Multinational Strategy, Global Strategy, India, Hmi, Emerging Markets, Hmi, Business Science

Related:

published: 30 Oct 2017

  • Topic: Responsibility
  • Industry: Management Consulting
  • Region: Europe

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Abstract:
After getting his MBA, Gib Bulloch pursues a conventional management consulting career with Accenture for seven years. Concerned that he is not contributing enough to society in his everyday work, he is given leave to work on a development project with Voluntary Service Overseas (VSO) in Macedonia. The experience strengthens his resolve to transition to a career with social impact. He wonders if he could build a development consulting business within Accenture, but struggles to come up with a business model that could yield a favorable return for the company. What should Gib do?

Pedagogical Objectives:
It is common for people on seemingly successful career paths to have doubts about whether they are making a positive difference to society. Gib Bulloch’s dilemma provides a platform to discuss how people evaluate the societal impact of work, how each person defines career success and finds their own unique path to happiness in professional life. It can be used to debate whether and when maximizing societal impact requires giving up a corporate career and joining an impact-focused organization instead (e.g., a non-profit or social enterprise). This idea can be developed to explore the potential to bring about significant positive change from within a traditional company (e.g., an “intrapreneur” who triggers corporate social initiatives).

Keywords:
Social Impact, Careers, Impact-Driven Business, Corporate Social Responsibility, Creating Shared Value, Social Innovation, Sustainable Development, Sustainability, Corporate Intrapreneurship, Corporate Social Enterprise, Effective Altruism, Management Consulting, Development Consulting, Corporate Philanthropy

published: 26 Mar 2015

  • Topic: Responsibility
  • Region: Global

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Abstract:
This exercise helps students learn about and develop first-hand insights into the pros and cons of commonly employed approaches for causal inference and impact assessment. It involves analyzing data on effects of a hypothetical training programme using five approaches: cross-sectional comparison, pre-post comparison, difference-in-differences, matched sample analysis and randomized evaluation.

Pedagogical Objectives:
This exercise can be used for different audiences/purposes. The first is to teach students and practioners to think rigorously about evaluating the societal impact of their interventions. The second is to teach PhD students and researchers how to come up with appropriate empirical research designs for causal inference.

Keywords:
Social Impact Assessment, Program Evaluation, Causal Inference, Randomized Control Trials, Economic Development, Social Entrepreneurship, Impact Investing, Corporate Social Responsibility

published: 30 Oct 2017

  • Topic: Responsibility
  • Industry: Education
  • Region: North America

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Abstract:
This case describes a policy maker who is reviewing evidence on the financial and social impact of giving low-income families access to high-quality preschools. In doing so, the case presents details of the oft-cited Perry Preschool study, which used a randomized experiment design for impact evaluation and cost-benefit analysis of one such programme.

Pedagogical Objectives:
This case sheds light on impact evaluation, focusing on how to use a rigorous randomized experiment approach (also called randomized control trials or RCTs). It also serves as a basis for discussing cost-benefit analysis and social returns on investment for interventions like high-quality preschools. It is suitable for courses on public policy, sustainable development, nonprofit management, social entrepreneurship, impact investing and research design.

Keywords:
Impact Evaluation, Social Impact, Public Policy, Social Returns on Investment, Cost-Benefit Analysis, Preschool Education, Outcome Measurement, Social Inclusion, Randomized Control Trials (rcts), Experiment Design, Sustainable Development, Nonprofit Management, Theory of Change, Impact Investing

published: 12 Nov 2019

  • Topic: Responsibility
  • Region: Global

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Abstract:
Jacqueline Novogratz quits a prestigious banking job to pursue a career in development but discovers that achieving real impact is harder than she had imagined, especially as grant-funded non-profits often lack the skills and accountability to be really effective. After getting an MBA and some experience with the Rockefeller Foundation, she starts work on setting up an impact investing fund called Acumen, with a mission to finance and support social enterprises that serve the world’s poor through market-based solutions.

Pedagogical Objectives:
This short case is suited for modules related to purposeful leadership, meaningful careers, nonprofit management, effective philanthropy, financial inclusion, impact-driven business, base-of-the-pyramid, social enterpreneurship and impact investing. It provides a basis to discuss why – in the absence of mechanisms to ensure accountability – the effectiveness of organisations in the social sector may be limited. It shows how combining an intention to make a positive impact with the discipline of a market-based approach can lead to more sustainable, scalable solutions to pressing societal needs.

Keywords:
Purposeful Careers, Social Impact, Venture Philanthropy, Base of the Pyramid (bop), Impact Investing, Business Model Innovation, Social Enterprise, Nonprofit Management, Inclusive Business, Impact Evaluation, Financial Inclusion, Social Entrepreneurship, Sustainable Development

published: 21 Apr 2017

  • Topic: Responsibility
  • Industry: Non-profit sector (education)
  • Region: Asia

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Abstract:
In the eight years since doing his MBA, John Wood has had a stellar career with Microsoft, where he is considered a rising star. But John feels a sense of purpose is missing from his corporate career. When he comes face to face with poverty in remote villages in Nepal, he contemplates quitting his prestigious job and starting a non-profit venture setting up libraries to educate underprivileged children in poor countries. However, he is unsure whether such a drastic step would be a smart move. What should John do?

Pedagogical Objectives:
It is common for people with seemingly successful corporate careers to have doubts about whether they are ‘making a difference’. John Wood’s dilemma is designed to launch a discussion on how people evaluate the societal impact of their work, how they come to define ‘career success’, and how they find a unique path to happiness in their professional life. The mini-case can also be used to debate whether and when maximizing one’s societal impact requires giving up a corporate career and making significant financial sacrifice (e.g., by joining a non-profit organization or a social enterprise). This idea can be developed further to examine how one may be able to bring about significant positive change from within a traditional company, e.g. as an “intrapreneur” driving corporate social initiatives.

Keywords:
Social Impact, Careers, Non-Profit Ventures, Corporate Social Responsibility, Social Entrepreneurship, Social Innovation, Sustainable Development, Sustainability, Corporate Intrapreneurship, Asia, Nepal, Education, Charity, Philanthropy

published: 24 Sep 2018

  • Topic: Responsibility
  • Industry: financial services
  • Region: Global

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Abstract:
Kiva is an online platform that sources crowdfunding for low-income borrowers. By 2018 it has facilitated $1.1 billion in loans to 2.5 million borrowers worldwide. However, as questions are raised about the adverse effects of microcredit worldwide, Kiva must adapt its strategy to demonstrate maximum impact on improving the lives of the poor, while continuing to grow the user base and ensure financial sustainability.

Pedagogical Objectives:
This case is well-suited for modules related to social enterprise strategy, microfinance, financial inclusion, crowdfunding, technology for good, scaling up, venture philanthropy, impact investing and impact evaluation. It demonstrates how “good intentions” are not the same as “maximizing impact”, and how an enterprise can contribute to, as well as learn from, cumulative knowledge on how impact is best achieved in a given sector.

Keywords:
Microfinance, Financial Inclusion, Venture Philanthropy, Base of the Pyramid (bop), Impact Investing, Business Model Innovation, Social Enterprise, Crowdfunding, Sustainability, Social Impact, Impact Evaluation, Access to Finance, Entrepreneurship, Economic Development

published: 28 Oct 2013

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Abstract:
LOLC Microcredit, a microfinance company within the LOLC group in Sri Lanka, has been serving the financial needs of the base of the pyramid through micro-leasing and group lending. The question now is whether to grow the existing business, use diversification to increase impact or prioritize its expansion into Myanmar.

Pedagogical Objectives:
This case can be used to teach strategy fundamentals, competitive advantage, strategic innovation, corporate strategy, global strategy, emerging market strategy and corporate entrepreneurship. It is also well-suited for teaching issues surrounding corporate social responsibility and creating shared value by integrating strategy with social impact.

Keywords:
Microfinance, Myanmar, Emerging Markets, Shared Value, Sri Lanka, Social Responsibility, Corporate Strategy, Base of Pyramid


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