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Case Studies by Luk Van Wassenhove

114 case studies

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published: 12 Jan 1997

  • Topic: Operations
  • Industry: Consulting
  • Region: Europe

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Abstract:
The case is one in a series of seven cases on the practice of operational research. It describes the process of carrying out a project for a client (as opposed to the tools and techniques used as is customary for OR cases). A subset of the seven cases will give students a good feel for the intricacies of being an OR consultant/professional.

Pedagogical Objectives:
Teaching materials in Operational Research typically concentrate on tools and techniques for optimization assuming the problem is given and well-defined. This case (and its six little brothers) provides a rich view on how a practitioner actually goes about acquiring projects, framing the problem, building a relation with the client, constructing a solution and finally implementing it. In short, the cases allow the students to get a feel for the process (context) rather than the context (techniques).

Keywords:
Pom, Or, Or Practice, Process of Or, Sme (consulting), Project Management, Strategy

Related:

published: 12 Jan 1997

  • Topic: Operations
  • Industry: Consulting
  • Region: Europe

Show details ...

Abstract:
The case is one in a series of seven cases on the practice of operational research. It describes the process of carrying out a project for a client (as opposed to the tools and techniques used as is customary for OR cases). A subset of the seven cases will give students a good feel for the intricacies of being an OR consultant/professional.

Pedagogical Objectives:
Teaching materials in Operational Research typically concentrate on tools and techniques for optimization assuming the problem is given and well-defined. This case (and its six little brothers) provides a rich view on how a practitioner actually goes about acquiring projects, framing the problem, building a relation with the client, constructing a solution and finally implementing it. In short, the cases allow the students to get a feel for the process (context) rather than the context (techniques).

Keywords:
Or Practice, Process of Or, Sme (consulting), Project Management, Strategy

published: 12 Jan 1997

  • Topic: Operations
  • Industry: Consulting
  • Region: Europe

Show details ...

Abstract:
The case is one in a series of seven cases on the practice of operational research. It describes the process of carrying out a project for a client (as opposed to the tools and techniques used as is customary for OR cases). A subset of the seven cases will give students a good feel for the intricacies of being an OR consultant/professional.

Pedagogical Objectives:
Teaching materials in Operational Research typically concentrate on tools and techniques for optimization assuming the problem is given and well-defined. This case (and its six little brothers) provides a rich view on how a practitioner actually goes about acquiring projects, framing the problem, building a relation with the client, constructing a solution and finally implementing it. In short, the cases allow the students to get a feel for the process (context) rather than the context (techniques).

Keywords:
Or Practice, Process of Or, Sme (consulting), Project Management, Strategy

Related:

published: 01 Jan 1994

  • Topic: Operations
  • Industry: Steel card (for reinforcing rubber tires)
  • Region: Global

Show details ...

Abstract:
Born amidst a crisis, a 12 year old Total Quality Management effort at Bekaert, a European multi-national, resulted in changes to corporate philosophy and R&D management. It also introduced SPC, continuous improvement and production cells for knowledge creation in the factories. These led to two major European quality awards.

Pedagogical Objectives:
It demonstrates the difficulties of institutionalising TQM at the factory and corporate levels It raises issues of the nature of top management commitment, the need for internally consistent systems, the importance of human resource management, the explicit management of process knowledge and the changing nature of R&D It introduces the EFQM Quality Award criteria

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