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Case Studies by Roderick Swaab

5 case studies

by Publication Date
published: 12 Aug 2016

  • Topic: Leadership & Organisations
  • Industry: Manufacturing, Tech, Banking, Education, Hotel
  • Region: South America

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Abstract:
The case follows the story of Brazilian business leader, Ricardo Semler, who took the family marine-pump business, Semco, to multi-national, multi-sector success. To do so, Ricardo Semler dramatically changed his own leadership style by relinquishing control and working less hard, and subsequently transformed the culture at Semco via a radical process of workplace democratisation. Finally, he applied the same leadership principles successfully to other industries: hotels, education, and banking.

Pedagogical Objectives:
Highlight the effects of different leadership styles in different situations; the organizational consequences of intrinsic and extrinsic motivation and different types incentive systems; the self-fulfilling effects of leadership behavior; and how leaders can use the change process to transform an organisation's culture.

Keywords:
Leadership, Motivation, Organisational Change, Incentive Systems, Organizational Culture, Transformational Leadership, Wicfe, Education, Entrepreneurship, Leadership

Related:

published: 12 Aug 2016

  • Topic: Leadership & Organisations
  • Industry: Manufacturing, Tech, Banking, Education, Hotel
  • Region: South America

Show details ...

Abstract:
The case follows the story of Brazilian business leader, Ricardo Semler, who took the family marine-pump business, Semco, to multi-national, multi-sector success. To do so, Ricardo Semler dramatically changed his own leadership style by relinquishing control and working less hard, and subsequently transformed the culture at Semco via a radical process of workplace democratisation. Finally, he applied the same leadership principles successfully to other industries: hotels, education, and banking.

Pedagogical Objectives:
Highlight the effects of different leadership styles in different situations; the organizational consequences of intrinsic and extrinsic motivation and different types incentive systems; the self-fulfilling effects of leadership behavior; and how leaders can use the change process to transform an organisation's culture

Keywords:
Leadership, Motivation, Organisational Change, Incentive Systems, Organizational Culture, Transformational Leadership, Wicfe, Education, Entrepreneurship, Leadership

Related:

published: 23 Jun 2014

  • Topic: Leadership & Organisations
  • Industry: Consulting
  • Region: Europe

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Abstract:
This case is a role-play between a director of a consulting company and an associate during an annual performance appraisal. During the meeting, the director has the challenging task of giving some unexpected negative feedback to an otherwise high-performing associate who comes to the meeting expecting to hear nothing but good news. Can the director give the feedback effectively?

Pedagogical Objectives:
Help students understand, through an active simulation, how to both give and receive positive and negative feedback. Highlight psychological factors such as the illusion of transparency, framing, and the negativity bias that can complicate feedback situations. Introduce the concept of blind spots and the Johari Window to understand why giving/receiving feedback can be so difficult.

Keywords:
Feedback, Performance Review, Communication, Coaching, Corporate Governance, Value Creation, Strategy and Implementation

Related:

published: 23 Jun 2014

  • Topic: Leadership & Organisations
  • Industry: Consulting
  • Region: Europe

Show details ...

Abstract:
This case is a role-play between a director of a consulting company and an associate during an annual performance appraisal. During the meeting, the director has the challenging task of giving some unexpected negative feedback to an otherwise high-performing associate who comes to the meeting expecting to hear nothing but good news. Can the director give the feedback effectively?

Pedagogical Objectives:
Help students understand, through an active simulation, how to both give and receive positive and negative feedback. Highlight psychological factors such as the illusion of transparency, framing, and the negativity bias that can complicate feedback situations. Introduce the concept of blind spots and the Johari Window to understand why giving/receiving feedback can be so difficult.

Keywords:
Feedback, Performance Review, Communication, Coaching, Corporate Governance, Value Creation, Strategy and Implementation

Related:

published: 28 Apr 2014

  • Topic: Leadership & Organisations
  • Industry: Manufacturing, Tech, Banking, Education, Hotel
  • Region: South America

Show details ...

Abstract:
The case follows the story of Brazilian business leader, Ricardo Semler, who took the family marine-pump business, Semco, to multi-national, multi-sector success. To do so, Ricardo Semler dramatically changed his own leadership style by relinquishing control and working less hard, and subsequently transformed the culture at Semco via a radical process of workplace democratisation. Finally, he applied the same leadership principles successfully to other industries: hotels, education, and banking.

Pedagogical Objectives:
Highlight the effects of different leadership styles in different situations; the organizational consequences of intrinsic and extrinsic motivation and different types incentive systems; the self-fulfilling effects of leadership behavior; and how leaders can use the change process to transform an organisation's culture

Keywords:
Leadership, Motivation, Organisational Change, Incentive Systems, Organizational Culture, Transformational Leadership, Iaf, Wicfe, Education, Entrepreneurship, Leadership

Prizes won:
- 2018 Case Centre Best-selling Case in Human Resource Management / Organisational Behaviour
- 2017 Case Centre Best-selling Case in Human Resource Management / Organisational Behaviour
- 2016 Case Centre Best-selling Case in Human Resource Management / Organisational Behaviour
- Winner of 2016 Case Centre Awards, Human Resource Management/Organisational Behaviour category

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