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Case Studies by Kishore Sengupta

9 case studies

by Publication Date
published: 24 Feb 2014

  • Topic: Operations
  • Region: Europe

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Abstract:
The case documents the epic race to the South Pole, with Amundsen, Scott and Shackleton competing to conquer what was considered the "last frontier on earth for explorers to discover." It allows for a comparison of three very different 'project managers', each with their own leadership styles, battling it out in the same hostile setting. Although these events occurred 100 years ago, the lessons are timeless.

Pedagogical Objectives:
The importance of leadership styles and of the fit between leadership type and project type (exploration or execution). Structuring a team for high performance from the start, and the importance of goal definition. The role played by values and the "rules of the game" when forming a team. The foundation of performance: roles and processes. And the final element: individual commitment. The case offers an illustration of the Goudsmet-Van der Heyden model for high performance teams.

Keywords:
Managing Project Teams, Project Planning and Control, Project Leadership, High Performance Teams

published: 29 Apr 2013

  • Topic: Operations
  • Industry: Semiconductors and Related Devices Sector
  • Region: Europe

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Abstract:
The case tracks a large project for developing a chip for automobile entertainment systems. Participants evaluate the project's continuing progress and viability through three episodes. The case holds important lessons for evaluating complex new product development projects that lack visibility, as well as the efficacy of stage gates for monitoring such projects.

Pedagogical Objectives:
Evaluation of complex projects. Efficacy of stage gates for monitoring complex projects.

Keywords:
Project Evaluation, Project Evaluation, New Product Development, Software Development, Dynamic Decision Making, Project Reformulation, Stage Gates

Related:

published: 29 Apr 2013

  • Topic: Operations
  • Industry: Semiconductors and Related Devices Sector
  • Region: Europe

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Abstract:
The case tracks a large project for developing a chip for automobile entertainment systems. Participants evaluate the project's continuing progress and viability through three episodes. The case holds important lessons for evaluating complex new product development projects that lack visibility, as well as the efficacy of stage gates for monitoring such projects.

Pedagogical Objectives:
Evaluation of complex projects. Efficacy of stage gates for monitoring complex projects.

Keywords:
Project Evaluation, Project Evaluation, New Product Development, Software Development, Dynamic Decision Making, Project Reformulation, Stage Gates

Related:

published: 29 Apr 2013

  • Topic: Operations
  • Industry: Semiconductors and Related Devices Sector
  • Region: Europe

Show details ...

Abstract:
The case tracks a large project for developing a chip for automobile entertainment systems. Participants evaluate the project's continuing progress and viability through three episodes. The case holds important lessons for evaluating complex new product development projects that lack visibility, as well as the efficacy of stage gates for monitoring such projects.

Pedagogical Objectives:
Evaluation of complex projects. Efficacy of stage gates for monitoring complex projects.

Keywords:
Project Evaluation, Project Evaluation, New Product Development, Software Development, Dynamic Decision Making, Project Reformulation, Stage Gates

Related:

published: 29 Apr 2013

  • Topic: Operations
  • Industry: Semiconductors and Related Devices Sector
  • Region: Europe

Show details ...

Abstract:
he case tracks a large project for developing a chip for automobile entertainment systems. Participants evaluate the project's continuing progress and viability through three episodes. The case holds important lessons for evaluating complex new product development projects that lack visibility, as well as the efficacy of stage gates for monitoring such projects.

Pedagogical Objectives:
Evaluation of complex projects. Efficacy of stage gates for monitoring complex projects.

Keywords:
Project Evaluation, Project Evaluation, New Product Development, Software Development, Dynamic Decision Making, Project Reformulation, Stage Gates

Related:

published: 29 Apr 2013

  • Topic: Operations
  • Industry: Semiconductors and Related Devices Sector
  • Region: Europe

Show details ...

Abstract:
The case tracks a large project for developing a chip for automobile entertainment systems. Participants evaluate the project's continuing progress and viability through three episodes. The case holds important lessons for evaluating complex new product development projects that lack visibility, as well as the efficacy of stage gates for monitoring such projects.

Pedagogical Objectives:
Evaluation of complex projects. Efficacy of stage gates for monitoring complex projects.

Keywords:
Project Evaluation, Project Evaluation, New Product Development, Software Development, Dynamic Decision Making, Project Reformulation, Stage Gates

Related:

published: 01 Jan 2004

  • Topic: Operations
  • Industry: Government
  • Region: Europe

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Abstract:
CCC has recently finished an implementation of finance and HR IT, and is now working on two IT fronts: a) more back office IT implementations, such as payroll; b) a shift of focus to the citizen-facing IT for e-government in collaboration with other government organizations in the county. What lessons can CCC draw from its past experience? What are the key issues it faces ahead and how can they handle them?

Keywords:
It Implementation, Technological Change, E-Government, It Strategy, Erp re-Engineering, Information Technology, Interorganizational It

Related:

published: 01 Jan 2004

  • Topic: Operations
  • Industry: Government
  • Region: Europe

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Abstract:
CCC has recently finished an implementation of finance and HR IT, and is now working on two IT fronts: a) more back office IT implementations, such as payroll; b) a shift of focus to the citizen-facing IT for e-government in collaboration with other government organizations in the county. What lessons can CCC draw from its past experience? What are the key issues it faces ahead and how can they handle them?

Keywords:
It Implementation, Technological Change, E-Government, It Strategy, Erp re-Engineering, Information Technology, Interorganizational It

Related:

published: 01 Jan 2003

  • Topic: Operations
  • Industry: Government
  • Region: Europe

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Abstract:
KCC had just successfully completed a large IT system to support its Financials and HR, a major success for an organization that until 2001 was paralyzed by the mountain of IT tasks and targets ahead, spending £43 million annually on IT without clear returns. How did they achieve this?

Pedagogical Objectives:
The case recounts the successful in-house implementation of an ERP system at Kent County Council (KCC). It discusses how KCC transformed itself from being paralysed with IT and with outdated technology until 2001, to being an organization that has now confidence in its IT capabilities and is moving fast towards reaching the e-government targets set by the central UK government. Key managerial issues arising during large IT implementations within an organization are discussed.

Keywords:
It Implementation, E-Government, Erp, Information Technology, Technological Change, It Strategy

Prizes won:
- Winner of 2007 European Case Awards, Knowledge, Information and Communication Systems Management Category

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