INSEAD the business school for the world

Selected Case

published: 15 Sep 2009

  • Topic: Entrepreneurship
  • Industry: Turnaround in Transportation/ Railways
  • Region: Asia

The case describes the transformation of Indian Railways, the world's largest employer with over 1.4 million employees, from near-bankruptcy to a profitable and viable business. We follow Sudhir Kumar, Officer on Special Duty to the Minister of Railways, as he deals with the various constituencies in this highly successful turnaround of a government-run institution.

Pedagogical Objectives:
- Highlight the importance of managing stakeholders in a turnaround process - Delivering results in a highly political environment

Turnaround and Transformation in Corporations, Negotiating with Stakeholders, Managing Stakeholders in a Turnaround Situation, Financial Distress, Gpei, Gpei-Case